1. General Information:
These terms and conditions apply to all users of this site. By accessing or using our site, you agree to be bound by these terms, including any additional guidelines, policies, and notices we provide. We reserve the right to update or modify these terms at any time, so please review them regularly.
 
 
 
2. Product Availability and Pricing:
All products listed on our site are subject to availability. We make every effort to keep our inventory up to date, but if an item is unavailable after purchase, we will contact you with alternative options or issue a refund.
 
Prices are subject to change without notice. While we strive to ensure accuracy, occasional pricing errors may occur. In such cases, we reserve the right to cancel any order placed at an incorrect price.
 
 
 
3. Order Processing and Payment:
Orders are processed upon receipt of payment. We accept various payment methods, including credit cards, debit cards, and online transfers. Payments are processed securely, and personal information is protected in accordance with our Privacy Policy.
 
 
 
4. Delivery and Shipping:
 
We deliver to specific areas as indicated on our website. Delivery charges and timescales are provided at checkout and may vary based on location and order size. We aim to fulfill all orders within the specified delivery timeframe, however delays may occur due to unforeseen circumstances. In such cases, we will inform you ly.
 
 
 
5. Returns and Refunds Policy:
Due to the perishable nature of our products, we do not accept returns unless there is a quality issue with the items received. If you receive damaged, incorrect, or spoiled items, please get in touch with us within 24 hours of delivery and we will arrange for a replacement or refund, subject to investigation. (Please note that the quality of all products is monitored and ed before they are sent out for delivery by our quality controller).
 
 
 
6. Quality Assurance:
We are committed to providing the highest quality products. Our meat is sourced from trusted suppliers and adheres to strict quality standards. However, as meat is a natural product, variations in texture, color, and taste may occur. This does not indicate a defect.
 
 
 
7. Use of the Site:
You agree to use our Site for lawful purposes only. Any unauthorized use of the site, including hacking, misuse of data, or fraudulent activities, is prohibited and may result in legal action.
 
 
 
8. Privacy Policy:
 
We at Thread consider privacy and security our top priorities. We have never shared, printed, or sold any customer's information to any third party. When you provide personal information on our site, we work hard to protect it internally and externally.
 
 
 
9. Limitation of Liability:
We are not responsible for any damages or losses resulting from the use of or inability to use our site or services, including but not limited to delays, non-delivery or product differences. Our liability is limited to the value of the goods purchased.
 
 
 
10. Governing Law:
These terms and conditions are governed by and construed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from the use of our website or services are subject to the exclusive jurisdiction of the courts in the city of Riyadh.
 
 
 
11. Contact Us:
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:
 
+9660532442558
 
[email protected]